# `feature_unavailable`

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The request asks for an option that is switched off. Nothing was run or charged.

## Status

HTTP `422`, title `Feature unavailable`. One of the [the request itself](https://www.shortsintel.com/docs/reference/errors#the-request-itself) errors. Branch on `code`, never on the status or the prose.

Retryable: no. Every body carries this as `retryable: false`, beside `action` and `remedy`: the same request will fail again until the request changes or a person acts.

## Common causes

- Asking for a video download (`include=download`) while downloads are switched off.

## What to do

Action: Send the request without the switched-off option (for a video, drop `download` from `include`).

Ask again without the option named in `feature`. For a video, drop `download` from `include`; the analysis and transcript are still served. Nothing was run or charged; retrying unchanged will fail identically.

## Example

The body arrives as `application/problem+json`, with `retryable` and the `remedy` above. Most responses add `detail` about the occurrence, and some add fields of their own.

```json
{
  "type": "https://www.shortsintel.com/docs/reference/errors/feature_unavailable",
  "title": "Feature unavailable",
  "status": 422,
  "code": "feature_unavailable",
  "retryable": false,
  "action": "Send the request without the switched-off option (for a video, drop `download` from `include`).",
  "remedy": "Ask again without the option named in `feature`. For a video, drop `download` from `include`; the analysis and transcript are still served. Nothing was run or charged; retrying unchanged will fail identically."
}
```

## Related

- [Analysis](https://www.shortsintel.com/docs/concepts/analysis)
- [Every error code](https://www.shortsintel.com/docs/reference/errors)

[Previous focus_unsupported_kind](https://www.shortsintel.com/docs/reference/errors/focus_unsupported_kind)[Next video_too_long](https://www.shortsintel.com/docs/reference/errors/video_too_long)