Skip to content

Errors

media_unavailable

We could not fetch the video's media.

Status

HTTP 502, title Media unavailable. One of the upstream and ours errors. Branch on code, never on the status or the prose.

Common causes

  • The video was deleted or made private.
  • The platform refused to serve the media.

What to do

We could not fetch the media — deleted, private, or refused by the platform. A fact about the video, not a transient failure.

Example

The body arrives as application/problem+json. Most responses add detail about the occurrence, and some add fields of their own.

{
  "type": "https://www.shortsintel.com/docs/reference/errors/media_unavailable",
  "title": "Media unavailable",
  "status": 502,
  "code": "media_unavailable"
}